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Delivery & Returns

Delivery & Returns

Covid -19 Update

We can assure you that we are following all government guidelines and taking all precautions for the health and wellbeing of our staff & customers.

Due to the current circumstances we have stopped offering our Next Day Delivery option.

UK Standard Delivery is FREE for the UK and goes with Standard 1st Class Royal Mail (posted within 4 working days) delivery 1-5 days.

In addition, we are also extending our returns policy from 28 days to 60 days of receipt of your order.

If you have any queries with your order then please email the team who are working remotely: and we will aim to get back to you within 24 hours.


UK Standard Delivery: FREE

Standard 1st class Royal Mail Parcel Post, posted within 4 working days, delivery 1-5 days

UK Next Day Delivery: £7.00 (Temporarily Unavailable)

UK Special Delivery Royal Mail Delivery Orders must be placed MONDAY - FRIDAY before 1pm to get next working day service. Any orders placed after 1pm on friday including Saturday & Sunday will be dispatched on Monday.

Europe Airmail: £5.00

Royal Mail Airmail Parcel Post, posted within 4 working days, delivery 4-10 days

Rest of World Airmail: £12.00

Royal Mail Airmail Parcel Post, posted within 4 working days, delivery 7-15 days

Delivery and Returns


Free returns on any item can be returned using our FREE returns service (UK only) within 60 days, for a refund or an exchange. Please ensure that you get proof/confirmation of postage (free) from the post office.

Returns from outside of the UK will need to be paid for by the Customer, please send back the cheapest way possible.


How to Return an item

Wrap the unused item securely in its original package. Complete the returns form, stating the reason for your return. Go to Royal Mail Returns to print out a returns label attach label to parcel then take to the post office.

Can’t find the Returns Form? Please call Customer Service on 01566 777567, where a member of the Team will be able to send a replacement out to you. To exchange a product, please fill in the details for the exchange on the Returns Form.

We appreciate any feedback that you may have about a product, so please be sure to fill in the returns form in full.


Money back Guarantee

All goods may be returned within 60 days of delivery without reason, providing that they are in the perfect condition that they were delivered in. Notification of any damaged items, shortages or other discrepancies must be received within 14 days of delivery.

Delivery and Returns
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